Policies &
Patient Information
Please review the following policies before your first appointment. Questions? Contact us at info@fallriverpsychiatry.com.
Billing & Good Faith Estimate
Insurance, payment, and your rights under the No Surprises Act
Insurance Accepted
- Self-Pay / Private Pay
- Insurance credentialing currently in progress — check back for updates
Good Faith Estimate
You have the right to receive a Good Faith Estimate explaining how much your medical care will cost before your appointment. You may request one at any time — before scheduling or during your care.
Under the No Surprises Act, healthcare providers are required to provide patients who are uninsured or not using insurance with an estimate of expected charges for medical services.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill. For more information, visit cms.gov/nosurprises.
Appointments & Cancellations
Scheduling, attendance, and cancellation policy
All visits are by appointment only. Both in-person and telehealth appointments are available.
Cancellation Policy
If you need to cancel or reschedule, please provide at least 24 hours' notice. Late cancellations or missed appointments may be subject to a fee. This policy allows time to offer the appointment to another patient.
New Patient Process
- All new patients begin with a comprehensive psychiatric evaluation
- Each consultation request is reviewed personally before scheduling
- We typically respond to requests within 1–2 business days
- Appointments are generally available within 4–7 business days of acceptance
Clinical Approach
How care is structured and what patients can expect
Care is centered on accurate diagnosis, thoughtful medication management, and a structured, individualized approach to treatment. Medication is prescribed when clinically appropriate, with a focus on safety, careful selection, and ongoing monitoring.
Not all conditions require medication, and treatment recommendations are based on each patient's specific needs and goals.
Controlled Medications
For patients currently on controlled or higher-risk medications (such as benzodiazepines or stimulants), all regimens are carefully reviewed during the initial evaluation. Continuation, adjustment, or transition of these medications is determined on a case-by-case basis and cannot be guaranteed.
This practice prioritizes safe, evidence-based prescribing and does not routinely initiate or continue high-dose or long-term controlled medications without clear clinical indication. The goal is deliberate, evidence-based care that prioritizes long-term stability and patient safety.
Communication
How to reach us and what to expect
This practice does not provide emergency or crisis care. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room. For mental health crisis support, call or text 988.
Messages submitted through the website or by email are for non-urgent matters only. We typically respond within 1–2 business days.
Please do not send sensitive personal health information through the website contact form or general email.
General Inquiries
Privacy
HIPAA and patient health information
All patient care is provided in accordance with applicable privacy laws and professional standards, including HIPAA. Please do not include sensitive personal or medical information through this website or general email.
For the full Notice of Privacy Practices, including your rights and how your health information may be used, please see our dedicated Privacy Practices page.